Emma Croft

Therapy with Emma at Croft Counselling

I’m Here to Offer Support and Help You Find Your Way Forward.

I’m Emma, an experienced BACP Registered Counsellor at Croft Counselling in Walsall, West Midlands. I specialise in supporting individuals through anxiety, relationship difficulties, grief, loss and other challenges.

What I Offer:

• Anxiety Support: Offering strategies to help you regain calm and control during times of anxiety and stress, helping you feel more in control of your thoughts and emotions.

• Relationship Support: Providing support to help you navigate challenges and improve communication, allowing you to build stronger, more meaningful connections with others.

• Menopause & Anxiety: Helping women navigate anxiety during menopause with compassionate, understanding support. 

• Grief & Loss Support: Helping you process the complex emotions that come with bereavement and other types of loss, including suicide, relationships, job loss, and pet loss. 

I offer a free Introductory call to put your mind at ease.

I am committed to making counselling accessible to everyone, offering flexible options to meet your needs:

• In-person sessions at Calderfields, Aldridge, Walsall

• Online & Telephone Counselling

• Home Visits for those with mobility challenges

Support with Anxiety - Regain calm and control

In addition to bereavement support, I also assist individuals facing challenges with anxiety. You might feel restless, tense, or on edge as if something bad is about to happen - even if there’s no clear reason why. You may wake up in the morning with that familiar dread in the pit of your stomach, which stays with you all day. It can even leave you drained, as though you're carrying an invisible burden that never seems to lighten, like an invisible weight pressing down, making even simple tasks feel overwhelming. 

Anxiety is your mind’s way of responding to stress, but when it starts to take over, it can affect every part of your life, from your relationships to your ability to enjoy the things you love.

Sometimes, simply having someone to listen and understand what you're going through can bring a sense of relief. Together, we can develop coping strategies to help you regain a sense of control and calm. My role is to support you in finding relief, building resilience, and creating a healthier relationship with your thoughts and emotions in a space where you will never be judged. You don't have to face anxiety alone—I'm here to help you through it.

How I Can Support You – Relationship Difficulties

Relationships can be both a source of great joy and a deep challenge. Whether you're facing tension with a partner, struggling with communication, or navigating changes in a long-term relationship, it can leave you feeling uncertain, frustrated, or disconnected. Relationship difficulties can often bring about feelings of loneliness, sadness, or confusion, especially when it feels like things aren’t progressing or improving.

If you’re feeling stuck or overwhelmed by issues in your relationships, it’s important to acknowledge that your feelings are valid. Seeking support during these times can help you gain clarity, communicate more effectively, and work through challenges in a healthier, more productive way.

I offer a compassionate and understanding approach to help you explore the underlying issues affecting your relationships. Whether it's finding new ways to connect with a partner, managing conflict, or rebuilding trust, I will support you in developing strategies to strengthen your relationship and improve communication. Together, we can work towards restoring balance, understanding, and connection, helping you create healthier, more fulfilling relationships in all aspects of your life.

How I can support you - Bereavement Support

As an experienced grief counsellor, I will listen and offer understanding as you process your loss at your own pace. I can help you navigate the complex and natural emotions that come with grief. You might be feeling sadness, confusion, anger, or guilt—emotions that are deeply personal and unique to your experience. Grief can often feel like waves of intense emotion, overwhelming you at times, especially when you least expect it. Often, the pain can be too difficult to bear, and you may distract yourself to cope with daily life, living each day numb to your emotions. 

Whatever you're feeling, getting the right counselling support can help during this difficult time. You will have the opportunity to process your emotions and express how you truly feel without worrying about upsetting family or friends. Counselling can also be really helpful if you don’t see many people or feel isolated, giving you a chance to share how you’re feeling in a supportive and understanding environment.

I have experience working with individuals who have been bereaved by suicide, an incredibly complex and painful form of loss. I understand the unique challenges that come with this type of grief, including feelings of guilt, confusion, anger, and a sense of unanswered questions. My approach is rooted in compassion, helping you navigate the intense emotions that may arise while providing a non-judgmental space to process your grief. Together, we can explore ways to honour your loved one’s memory and work towards finding healing, while acknowledging the deep impact of this loss on your life.

Through this process, we will focus on continuing bonds and maintaining a connection with your loved one in a way that feels meaningful to you. This might include keeping their memory alive through rituals, talking about them, or incorporating their values and lessons into your life as you move forward in your healing journey. 

How I can support you - Other types of Loss

Grief is not limited to bereavement—it can also stem from the end of a job, the decline in someone's health, the breakdown of a relationship, or the loss of a home. Grief is a universal experience that can come with all types of loss, even certain types that aren’t universally recognised, such as the loss of a beloved pet or friendship. The pain of grief is still present and can be just as profound, even if others may not fully understand or acknowledge it. Everyone’s experience of loss is unique, and the emotional impact can be deeply felt.

If you're here, you might be facing one of these challenges and considering counselling for support. I can help you process your thoughts and help you express how you feel during times when you're struggling with the loss of something important.

What to expect in your first session...

It’s completely normal to feel apprehensive before your first session, and I aim to create a warm, non-judgmental environment where you can feel comfortable and understood. In the first session, we’ll spend some time getting to know each other and discussing what brings you to counselling. I’ll listen carefully to your thoughts and feelings to understand your unique experience. We’ll also go over any questions you may have about the counselling process, confidentiality, and the agreement that outlines our work together. This session is a chance to begin building our relationship and establish a foundation for moving forward.

Finding the right Counsellor...

I understand that finding the right counsellor can feel overwhelming, and I’m here to help guide you through the process. I invite you to take a moment to visit my website, linked at the top of my profile, to learn more about my approach and see if we might be a good fit for your therapy journey. On my website, you’ll also find a blog and free resources focused on emotional health and self-care. I’m passionate about helping people learn, grow, and take care of their well-being, and I hope these resources can support you as you move forward. 

My approach is rooted in empathy, respect, and a commitment to healing at your own pace. I recognise the unique strengths and challenges every person brings and believe in working together to process these experiences, build resilience, and help you reclaim a sense of control and well-being. 

As a trauma-informed practitioner, I understand how trauma can deeply affect individuals, shaping thoughts, emotions, and behaviours in ways that may feel overwhelming or unmanageable. Trauma can influence every part of life—relationships, self-esteem, and even physical well-being—and it often leaves people feeling stuck, disconnected, or unsafe. I will endeavour to support you in navigating these challenges, creating a compassionate space where we can work together at your pace. 

This is your opportunity to explore, reflect, and find what works for you.  Together, we can find the approach that best supports your healing and allows you to feel more at ease.

I also offer a free Introductory call, where you can ask any questions and decide if this is the right path for you. You can book this call via the link at the top of my page.

If you’d like to learn more or schedule your first session, please don’t hesitate to reach out—I’m here to help.